Testimonials

I very rarely write reviews, but feel compelled to write one about Promec. The customer service is fantastic, nothing is too much trouble and they take time to explain the problem and how to fix it in the most cost efficient way. I was fearful of a large bill when my car battery needed replacing and the boot wouldn’t open properly, plus needed service and MOT, but was very pleasantly surprised when I went to pay the bill. I can’t see me ever using Stratstone again. 5 Star service and would highly recommend.

I would like to thank Ian and all his team for getting to the bottom of my gearbox issue on my Range Rover sport TDV8, and I will definitely recommend Promec to others.

Took my TD5 110 and a friend’s TD5 90 to Promec for a remap last week, having previously bought an intercooler from them and fitting it.
Morgan was great, did a full diagnostic before any mapping to make sure everything was healthy.
After the map I had got part way home and an injector died, this was clearly die to the 200k miles it had previously managed! Morgan plugged the car back in to identify the fault. I’ve since replaced the injector and have been able to appreciate the remap properly.
Thanks to Morgan and his family we were made to feel welcomed even during the difficult covid times.

Promec Land Rover is the specialists choice for any Land Rover to be inspected, serviced and maintained to a high, professional standard by those with plentiful experience without excessive expenses from the main dealer.
The members of staff are friendly, polite and helpful, parking is available, collection available, travelling through county lanes can be difficult but are no real issues.
Promec Land Rover should definitely be considered by obtaining quotes before heading towards any Land Rover main dealer.

Although I usually do all work on my vehicles myself when stuff is covered under warranty it would be silly to do so. Contacted PROMEC to complete some diagnostic work and replace a start stop battery on my Disco Sport. I was booked in efficiently and they ensured that both myself and the dealership that I purchased the car from was aware of all of the proceedings. Although I didn’t foot the bill the value for money was exemplary. The team are extremely knowledgeable in all that goes on. Organisation and efficiency are second to none. I was told my parts would be arriving and to be there for a specific time and on arrival was dealt with immediately. Everyone is clearly passionate about the achievements that they make day to day. I would not hesitate to use them again should I need anything in the future, and would ALWAYS go independent specialist over main dealer. Thanks again

f I could leave more stars I would!
Just collected my vehicle from this garage and one of the best customer service experiences I’ve had.
Vehicle fixed without a fuss, at a very good price
Will defiantly use again and recommend
Thank you all at Promec

Good service, knowledgeable helpful staff, very accommodating of my particular circumstances regarding, dropping off and collection.

I called ahead to ask if they could help me out, and a lovely lady did her best to ensure I was catered for. I was travelling from Ireland to Cornwall and had a ball joint failure.The Family based team at Promec were extremely accommodating and very knowledgeable. I was in and out and back on my way within an hour and made it home in time. I would definitely recommend Promec and look forward to using their services again in the future.

Cant thank Ian. Morgan. and Fion enough.
Planned a trip to South of France and Italy and 3 days before I go the altenator decided to give up. Explains to Morgan my predicament and they went out of their way to sort it out finishing on Sat the bank holiday so that I could leave Sunday morning.
Just completed 3000 miles round trip and we really enjoyed ourselves.
So thank you very much Hedley and Maria.